Refund and Returns Policy

Refund and Returns Policy

Eligibility for Returns:

Timeframe: Returns are generally accepted within [Number] days of the original purchase
date.
● Conditions:

○ The product must be in its original, unopened, and unused condition.
○ The product must be returned in its original packaging with all included accessories
and documentation.
○ The product must not show any signs of wear and tear, damage, or tampering.

Exceptions:

  • Items on sale or clearance may have limited or no return options.
  • Damaged items due to misuse, negligence, or accidents are not eligible for return.

Refund Process:

  • Inspection: Upon receiving the returned item, we will inspect it to ensure it meets the return
  • conditions.
  • Approval: If the return is approved, a refund will be processed within 2-3 business days.
  • Refund Method: Refunds will be issued in the original form of online payment.

Shipping Costs:

  • Return shipping costs are generally the responsibility of the customer.
  • We may cover return shipping costs in certain cases

Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately
  • We will arrange for a replacement or repair, or issue a full refund.
  • We may require you to provide photos or videos of the damaged/defective item.

Order Cancellations:

  • You may cancel your order until it’s not dispatched

Contact Us:

For any questions or concerns regarding our Return and Refund Policy, please contact us at
WhatsApp [ 0327-2145-930 ] or [ gadgetslejao@gmail.com